Our Google Reviews

lloyd clarklloyd clark
16:12 15 Jul 24
Friendly staff, great service and a deer park down the road; well worth a stop on our brief excursion from Estonia.
Simon BennettSimon Bennett
08:23 14 Jul 24
We recently had some windows fitted, our front windscreen replaced and a few other cosmetic updates. Ferzan and the team did a fantastic job. Lovely people and great service. I would highly recommend them any day. We will definitely return the future modifications on our Defender.Thanks, guys!Simon
Tim EllisTim Ellis
11:34 12 Jul 24
1st Class product , great design and well made . Service was flawless from order to delivery . Five Star all the way !
10:11 12 Jul 24
Quick response and good shiping price arranged.Products qouality is very high.I will continue shopping with Masai.
Andrew OrchardAndrew Orchard
16:54 11 Jul 24
Peerless Service & a real pleasure to do business with.These days it is so refreshing to engage with such a nice team of people. I have nothing but good to say of Masai 4x4. Yes it’s a long haul to their establishment, but so worth it.Great Job Folks. 👍
diana oliverdiana oliver
11:59 04 Jul 24
Thank you very much for everything! You guys have great service and awesome products!
Alan WalkingtonAlan Walkington
15:33 02 Jul 24
Bought a pair of Lynx Eye 7 Inch LED Headlights via Masai and was very impressed with the ease of purchase and the speed of delivery. Great product and will be using Masai for future mods.
Tony JonssonTony Jonsson
10:24 07 Jun 24
Ian DarbyIan Darby
12:02 29 May 24
Great speed of delivery and service. Postage and packaging is a bit expensive
Keith GrahamKeith Graham
07:58 23 May 24
My order was well priced, arrived on time & very well packaged, can’t ask for more A+++++
Tom ParkesTom Parkes
08:32 20 May 24
Great service, very efficient and polite staff.
Simon ArnoldSimon Arnold
20:31 15 May 24
Excellent product range and service fitting new side windows. Great quality and value, thanks
glen croweglen crowe
06:57 20 Apr 24
Bit of a job to fit,but good when done
Elazar TsananyElazar Tsanany
19:41 15 Apr 24
Excellent and courteous service, fast service, I have bought from them several times, and always the product is excellent and the service is fast and efficient and loved. I will buy from them again in the future
Robin HindRobin Hind
13:36 10 Apr 24
5***** piece of kit, removing the weight of the spare wheel off the door hinges!!! But it wasn't as straightforward to fit as per the instructions. We had to buy extra-long drill bits to drill through the rear chassis member & longer bolts than the ones supplied. We had the same issues fitting the TREE SLIDERS / ROCK SLIDERS we purchased from you we needed to buy bigger bolts to fit them. We are happy with the finished look all the new gear we have had looks & adds to our Puma 90, thanks!!! 5*****
Richard ElmerRichard Elmer
17:29 07 Apr 24
Amazing service, incredible quality products and workmanship!! Really enjoy dealing with everyone there, always honest and very well priced.
Chris FletcherChris Fletcher
15:13 31 Mar 24
Everything fitted exactly and all we needed to do the job arrived as ordered so no co,plaints here!
Lisa YorkLisa York
10:51 30 Mar 24
Excellent service, friendly and knowledgeable team, we would highly recommend this company.
Juan SuárezJuan Suárez
21:03 20 Mar 24
The shipment arrived correctly with assembly instructions. Communication has been good. They are a trusted company to make online purchases outside of the United Kingdom.
M MacM Mac
16:54 19 Mar 24
Great quality parts and workmanship to fit them. Very happy with all the work done on two recent visits with my Defender, preserving and enhancing it. Great hospitality when on site and fantastic communication while vehicle left there with daily updates and videos and photos of progress. Highly recommended.
chris milnerchris milner
21:33 17 Mar 24
Masai helped in fixing a leak on my Masai panoramic windows, to be clear not fitted by Masai! Great staff very professional 👍👍
mike Townleymike Townley
17:35 13 Mar 24
This company is by far the Best you will find for your landrover needs.On first meeting with Furzan it became obvious that he was passionate about his buisiness he treated me as part of his family as opposed to just another customer.Advising at every stage of the project backed up with regular updates via whatsapp along with photos and video.I am thrilled with the standard of work done by the team, nothing was to much trouble and my landy was well respected and cared for during its stay.the work has transformed the car and i will be back for more jobs without doubt.This is a genuine description of the company, so in summary dont go anywhere else this company is, as the landrover slogan says " THE BEST BY FAR"All the very best for the futureMike
john singletonjohn singleton
15:46 29 Feb 24
This wheel carrier I purchased is absolutely brilliant so well made and good value I’m very pleased with it and how neat it looks nice one
Kevin BeauchampKevin Beauchamp
19:36 24 Feb 24
Just had full panoramic windows and LED lighting fitted to my 2010 Defender plus an anti-corrosion system applied to the underside. Ferzan and his team were a pleasure to work with and kept me updated throughout the process. The work was carried out to a very high standard and completed on time. An excellent experience.
David JonesDavid Jones
21:56 21 Feb 24
Brilliant service. Excellent quality product (tree sliders) I had an issue where the bolts supplied for the item I ordered didn’t fit the chassis of my truck, I contacted Masai and they made a special order to purchase longer bolts and sent them out without question! Absolutely awesome!!!!
angus morrisonangus morrison
15:14 21 Feb 24
great ladies in the ordering dept~
Oliver CunliffeOliver Cunliffe
14:35 17 Feb 24
Hard to put into words just how fantastic the guys at Masai are. Have given my defender a fresh look at life and went above and beyond in their service. Thanks again for all the help.
Eduard GobelEduard Gobel
17:21 15 Feb 24
Mario LangloisMario Langlois
04:19 13 Feb 24
Air Intake Cover / Snow Cover for Land Rover Defenders (Masai Design) - Style 3, I recently. Purchased this item from Them and I was not disappointed. It looks Amazing!!!Masai always delivers quality products, fast shipping and great Customer support. Buy in confidences.
Darryl CorneyDarryl Corney
18:18 09 Feb 24
Ferzan and the team did an absolutely great job on the windows and trim. First class customer service from start to finish. Well worth the 7 hour return trip to deal with such great people.
Robert McgowranRobert Mcgowran
19:26 06 Feb 24
Visit Ferzal and his team today 6/2/2024 at his fairly new location for a swing away spare wheel carrier on my defender 90 td5 xs,and also sorted out my 3doors which had closing problems ,and an excellent service and job done on my pride and joy, the work was excellent and fully recommended, made me very welcome in a lovely environment, lots of Tea and coffee! And lovely people. Thanks Ferzal and team .be back soon 👍🏻
Heath MorecraftHeath Morecraft
12:14 02 Feb 24
Massi 4x4 has been a great business to work with. Quick to respond to questions and their products are always top notch. Prompt delivery and very well packaged. Thank you Masai 4x4.
CV OwnerCV Owner
12:01 30 Jan 24
Jack DunnJack Dunn
22:45 18 Jan 24
I booked in to have dark tinted windows fitted to my defender. Excellent service and all staff were professional and extremely accommodating - plenty of tea and coffee while I waited! I cannot fault the service or work done to my Defender. Will definitely return if I need anymore work doing. Thanks
Malcolm WoodhouseMalcolm Woodhouse
13:35 16 Jan 24
Fantastic service from these guys worn it hesitate to use them again and again.
Alison HammersleyAlison Hammersley
22:31 11 Jan 24
So friendly and helpful and their products are top quality. We called in during a recent visit to the uk and bought some seat covers for our 2003 110 to take back to Canada with us. The staff were all awesome and they were happy to show us lots of options to help us choose an colour, and Ferzan treated us to our first Turkish coffee (delicious!). Will definitely be buying more upgrades for our Landy from these guys!
Simon JSimon J
09:43 10 Jan 24
We cannot recommend Ferzan and his team enough. We had difficulty locating an emergency hatch for a minibus and his team went above and beyond expectations to resolve.
Blake DavisBlake Davis
15:44 01 Jan 24
They ship quickly and accurately and communicate along the way. I’ll continue to use them
Lucy StaceyLucy Stacey
14:47 01 Jan 24
Excellent customer service, had a part sent out at short notice, thankyou
06:50 20 Dec 23
Good products at a good price with personal service. I'll definitely consider Masai4x4 for LR parts in the future.
excellent, great products, very good prices and very helpful staff. Always use Masai is possible 🙂
Luke WatsonLuke Watson
06:24 17 Nov 23
Ferzan & his Team retrofitted a set of panoramic windows that had been poorly fitted by my defenders previous owner. Top notch service and help right at the point that it’s needed - “Don’t worry, we can help you put your Land Rover right and solve your leak” we’re the exact words I needed to hear and they delivered on that promise. Really good company and support - I will visit them again at some point for more customisation.
richard barthramrichard barthram
18:11 13 Nov 23
Superb refurb parts for my County 110, and superb troubleshooting advice and help - particularly from Ferzan - a proper gentleman. Rarely found nowadays!
Thomas LangfordThomas Langford
01:43 11 Nov 23
Owner of Vintage Defenders USA.Farzan and Masai 4x4 are a pleasure to work with. All products arrived in great time and are quality parts. We will be an ongoing customer for the foreseeable future !
Andreas GrentheAndreas Grenthe
12:39 07 Nov 23
Myles KMyles K
21:20 04 Nov 23
A frustrating experience, when you purchase a product only to get told after you phone them they no longer sell the item and haven’t done for a while even though it’s advertised on their website. I’ve now got to wait for a refund before purchasing from another seller.
john yappjohn yapp
16:23 02 Nov 23
Extremely helpful and friendly advice.No hesitation in recommending them!👍🏻
Brendan SullivanBrendan Sullivan
17:04 30 Oct 23
Two more beautiful products.Well done,you will still be hearing from me.Selection superbe.
Andrew DowneyAndrew Downey
21:10 26 Oct 23
The best customer experience I've had in a long time. I was unsure of the exact parts I needed for my 1989 land rover and Cath went above and beyond researching on my behalf to find the exact parts I needed over a weekend and she found exactly the parts and part numbers I needed. I was blown away a lot of companies talk about top class customer service but Cath and Masai actually do it. Cannot recommend highly enough top class thank you
robert McGowanrobert McGowan
11:26 25 Oct 23
Fantastic productWould recommendFast delivery
10:05 24 Oct 23
Chris LinforthChris Linforth
19:21 18 Oct 23
Great service and fantastic one piece windows, look great
Mark MemphisMark Memphis
16:26 02 Oct 23
Excellent came when i needed it , good quality
Alfie MarsdenAlfie Marsden
19:49 01 Oct 23
Masai completely refurbished the inside of my Defender and I couldn't be more happy. The craftsmanship, quality and service is absolutely incredible. Highly recommend.
Andrew SutherlandAndrew Sutherland
19:39 28 Sep 23
Just purchased a new roof lining for my defender 90 . This arrived very quickly and was perfectly packaged. Slight issue as I have the sunroof and needed to cut out the hole to fit. After speaking to Masai the problem was sorted right away. The roof lining is brilliant quality and fits perfectly. A big thank you to Masai 4 x 4 for their friendly expert advise from one delighted customer.
David GibbsDavid Gibbs
12:10 27 Sep 23
I cannot recommend Masai 4 x 4 more highly, their expert knowledge is second to none & I feel very lucky having this great team only a few miles away to help out with my Defender 90.The vehicle was booked in with the price quoted being upheld, in fact it may have been a little cheaper on payment. Not only this but a head light was fixed as a complimentary gesture.I have just spoken to Ferzan & we are hatching a plan to convert the lights all round to LED's.No need to shop any where else Landrover lovers, Masai are the team for you.Oh & I forgot to mention the Reiki on my labrador whilst we sat in their cosy kitchen drying off from the rain after our walk around Hoar Cross (which is so stunning if you haven't been before)., she loved it, as did I love the warm hospitality too.Thanks team Masai, keep up the exceptional workHannah
Stephen CooperStephen Cooper
08:38 26 Sep 23
Great people to deal with and the quality of the work was great the parts fitted were excellent and would recommend to anyone .Many thanks to all at Masai 4x4
Matt FinchMatt Finch
11:38 22 Sep 23
excellent service and reasonably priced
Simon WhiteSimon White
04:52 20 Sep 23
Great service and a great product…will use again for sure.
Charlie HumphriesCharlie Humphries
18:14 19 Sep 23
I've known of this company for ages. This is first time I've dealt with them. Brilliant, couldn't have been more helpful. Will defo use again.
Michelle CooperMichelle Cooper
15:02 18 Sep 23
Order some bench seats and covers for my Defender all turned up super quick and excellent quality/value
Jackie StimpsonJackie Stimpson
14:22 18 Sep 23
Collected our purchase today from Masai4x4 and can only say what wonderful staff we met. So helpful and friendlyThank you all so much
Helen HuckeHelen Hucke
07:17 16 Sep 23
Great service, very friendly and helpful.
John WorthingtonJohn Worthington
09:36 09 Sep 23
Excellent to deal with, polite efficient staff for advice and ordering.Good ongoing comms. I highly reccomend them.
Joseph GillanJoseph Gillan
10:00 08 Sep 23
Collected my Defender this morning from Masai 4x4 after having new stainless steel door hinges, a DAB/Bluetooth radio & a few other bits & bobs done.Very pleased with the results. Thanks to Ferzan & his team!
Paul StonePaul Stone
14:09 07 Sep 23
Quick service. Helped with my request regarding adjustment to the product
Marco PertiMarco Perti
15:40 31 Aug 23
Sally MorrisSally Morris
07:28 31 Aug 23
We were impressed by the excellent quality of the product and responses we received from this Family business. We needed advice about the correct swing away spare wheel carrier for our vehicle. These guys are not the cheapest, but the quality of their product is superior to most of the others we have seen. The only constructive critism we feel we should make is that the fitting of the carrier to the rear door is definitely a two man job. Thank you.
Iain MortimerIain Mortimer
10:56 23 Aug 23
My 9 year old Defender 90 was starting to look very tired, it has never been garaged and time has not been kind to it. The side windows were growing moss in the bottom of them, the steering box leaking like a sieve (not uncommon apparently) and all the exterior bolt rusting away nicely as was the underside.I contacted Masai and spoke at length with Ferzan the owner. Ferzan had all the time in the world to talk me through the things (and costs) of a refurbishment.I took the defender to them a couple of weeks ago. I picked it up yesterday and it looks almost like new now. New side windows, mirrors, mud flaps, steering box, all new stainless bolts, refurbed all 5 wheels, cleaned and painted under the vehicle etc etc.Masai are great people to deal with, they will suggest the cheapest options for you and go out of their way to procure items not in stock. They took me to nearby train station when I dropped the vehicle off and picked me up when I came to collect the vehicle.I'll definitely be going back to them when the Defender needs some more TLC.
Lance HamptonLance Hampton
09:26 13 Aug 23
Had a wonderful experience with Masai. Absolutely lovely people and the rack I purchased was professionally fitted and very high quality. The owner Ferzan and I shared Turkish coffee and conversation whilst I waited and everyone was most welcoming and made me feel like family. First rate business and people, many thanks - Lance
Vlasta MerzelVlasta Merzel
10:23 12 Aug 23
I do recommend. No problem to deal with. Good communication and discipline regarding sipping.
Michael GarnerMichael Garner
20:02 10 Aug 23
Excellent service. All staff very friendly and efficient.
Paul WlodarczakPaul Wlodarczak
13:16 02 Aug 23
No problems fast dispatch will buy again from this company
Car BreakersCar Breakers
15:19 29 Jul 23
I went to collect my order to today and team are more than happy to help from office to workshop Ferzan and Pat was brilliant.I will stay in contact with Masai 4x4 for future orders.⭐️⭐️⭐️⭐️⭐️Hayden
Jeffrey MortensonJeffrey Mortenson
03:12 27 Jul 23
Great new look to my truck. Easy to install.
Kristopher McDonaldKristopher McDonald
13:53 03 Jul 23
The windows arrived in Oregon quickly and without defect. I do, however, wish the rivets were one size larger as the ones I received had a difficult time pulling the metal snug against the window frame.Also I love how the new windows don’t rattle at idle or leak when it rains!
Renato BrazRenato Braz
19:00 21 Jun 23
I do not recommend doing business with this company.No customer focus or concern.Non-transparent business practices.I have purchased a roof lining, and paid Masai over 200€ for the delivery to my home in Portugal.I understand i would have to pay any taxes and customs duties that would be due, but i was not expecting to have to pay any extra fees to the delivery company. But unfortunately  i did: DHL required me to pay an extra 76€ to handle the process.My understanding is that all costs with the delivery company should be included in the "delivery" item I have paid to Masai.Masai unfortunately has not replied to my complains at first, and after pushing, they did answer with a blunt "not our problem, nothing we can do for you". Very very poor customer care.
16:39 20 Jun 23
Booked my Defender in for a few windows to be fitted prior to a Dormobile conversion. The team at Masai were fantastic and it didn't take long to change planned fit for another following their welcome advice. Job was finished in a few hours and the quality excellent.The mint tea on offer was refreshing and the resident hound will soon be a friend. Recommended.
11:00 10 Jun 23
Found out about Masai through various sources. My experience has been very good, friendly staff and owner, they gave me tips and help me out when needed. The windows I had done are extremely well done, and the interior bulkhead reduction was neatly installed. Overall very satisfied with the work they have done and the customer service
S. AkhtarS. Akhtar
16:39 15 Mar 23
Absolutely amazing team (Esp Ferzan) with the best quality parts I’ve come across for defenders.Had a Rear panoramic glass set, dynamat, door stay and some electrical switches from Masai.Quality is absolutely fantastic and having seen a few panoramic windows and their qualities, this one is definitely the only place to go to.Only 2 negatives being,1) I wish I came to them sooner rather than buy parts elsewhere :D2) Still haven’t met the lovely team and haven’t gotten their installation services since my 90 is a project halfway across the world.
Roger ReadRoger Read
18:19 31 Jan 23
Land Rover 110 / Defender fixed side window. Great quality and no leaks for the first time in 20 years - should have replaced them long ago. For my 1989 110 CSW I did need to take 2mm off the existing aperture, but once in a massive improvement to the old slide windows. Prompt delivery and a good price for the quality you get.
Karl GallowayKarl Galloway
18:42 09 Jan 23
As always, the guys (and girls) at Masai provide the highest level of service. Their own products are of the highest quality, and look good too. They even make great tea! Along with this, I cannot recommend their in-house fitting service highly enough.
22:10 05 Jan 23
I have bought loads of parts from Masai they have a real understanding of originality.I had an issue with installing a sunroof in the headliner supplied by Masai and I had a short period to get this work completed and the owner himself spoke to me on face time from his bed to help as he had just had an operation but still helped us complete this project. Really appreciated his commitment to helping his clients.RegardsLee
david shuttdavid shutt
16:07 01 Dec 22
The team at Masai are fantastic!! I put in probably my biggest parts order to date! And instead of just hitting send! every item was validated to ensure I was getting the right parts and they were compatible with the changes not yet installed….. this process saved me a significant amount of time sending bits back!As for the parts! One word SUPERB!
Andrew TerryAndrew Terry
12:24 03 Nov 22
I can't praise this company enough. Ferzan and the team were friendly and offered me professional advice as to the best and most cost effective way to enhance my Defender. Ferzan makes great coffee and kindly drove me to Lichfield whilst the works were being completed. The new windows and trims transformed the vehicle and he even dropped it off to my hotel the following morning. Many thanks Andrew Terry
Ross GowRoss Gow
18:24 01 Nov 22
I commissioned a number of upgrades from Ferzan at Masai including their own patented panoramic windows, new interior trim/headlining and upgraded lights. Now looks and feels like a new classic 90. Lawrence did a fine job on the electrics and Sally was super helpful. Masai are a great team, delivering excellent work, on time and on budget. Highly recommended.
Gregory JansenGregory Jansen
16:02 21 Oct 22
Simply first class all round.Friendly, efficient and super helpfulThey simply went out of their way in every sense to make my business with them a pleasure and even doing things for me that were not strictly normal business for themVery much appreciated and can’t recommend highly enough.This is simply good old fashioned friendly service that you find so very seldom these days.Brilliant
Benjamyn DamazerBenjamyn Damazer
17:22 04 Oct 22
Truly excellent and I did not think that I would say this for spare parts supply and fitting. needed new rear heated screen and wanted a front heated one. Ordered on the phone and arranged for Masai to fit both, including new seals etc. Could not have been more helpful. Refused a deposit or payment on the phone. Went to their new premises (vast, compared to the old one) and was met with a warm welcome, shown around and work started at once. Offered a seat in their customer area with wifi or a choice to be taken by them to a local farm shop and cafe (went for the latter!). Worked speedily and phoned then collected from the farm cafe when complete - much sooner than I had anticipated. They insisted I checked not only the work done but also that all the electrics were working before I left (they were). Helpful suggestions about my radio aerial (never great in a defender). I have had parts of excellent quality before but this was the first time they fitted them for me. Would I go back - yes, of course!
Paul UnderhillPaul Underhill
20:56 30 Sep 22
This company was outstanding and turned my defender into something special. Nothing was too much trouble , their workmanship and ethics first class. Not only were they the most competitive price wise their knowledge was second to none .Can’t recommend them highly enough 10 out of 10
Oliver CheesmurOliver Cheesmur
19:56 08 Aug 22
Ordered online with ease. Super fast turn round and delivery. Product is as described.Thank you.
danny wyattdanny wyatt
14:26 11 Jul 22
love it I've fitted a strobe light in and it works well like knight ridder ha ha what's the mater with me I'm 73
Dayo OlugboyegunDayo Olugboyegun
14:44 06 Jul 22
Ferzan and the Masai Land Rover team, a big thumb?up to you on the super customer service from you all. Even though I'm yet to complete the refurbishment of my Defender 110, it's already looking fantastic. I have absolutely no hesitation in recommending any future customers. Dayo O. Lagos Nigeria
simon drivesimon drive
13:29 06 Jun 22
Bought a set of seat covers and new foams for a defender fit was perfect quality seems good so far, my only comment would be the foams dont include the head restraint section (not a deal breaker but my car needed these too)
Pete SmythPete Smyth
10:43 19 May 22
Masai fitted new rear windows, side windows and quarter panel windows to my Defender 90, along with a new high-level brake light. Exceptional quality windows and a very professional fitting service. Masai 4x4 is worth travelling for.
Bala SubbarayanBala Subbarayan
15:48 18 May 22
The only vendor who had this special size sunroof that's fit my Land Rover 6x6 Perentie. Took a couple months to deliver as is expected these days. Price and shipping cost were very fair. Excellent service. Very impressed.
Ian FinanIan Finan
20:30 13 May 22
Over the past few weeks Masai have carried out a number of upgrades to my 90 including new windows, info system, sound proofing, new roof and side lining.The quality of work has been excellent and I’ve been happy with the price compared to other suppliers.Ferzan and Lawrence were true to their word about what they could do and they have one very satisfied customer.I’ll be back shortly for my next upgrade ?
scott gamachescott gamache
16:13 06 May 22
Great customer relations. I accidentally placed something in my cart, along with the items i wanted, and placed the order. They were able to help me out and pull the order off the shipping line to remove the item. They repacked and had it shipped in no time. Thanks!
Tarek SalehTarek Saleh
04:37 08 Feb 22
I have dealt with multiple vendors in the process of building my defender and the Masai team the most dependable , professional and helpful. Additionally their product and support been above and beyond what’s expected. Ferzan in particular goes and above and beyond what the business calls for to ensure that his customers are provided for. Thanks again Masai Team.
Richard HarveyRichard Harvey
19:32 14 Jan 22
Left the guys with my 2007 defender puma 110 hardtop to fit two blind spot windows and a new steering wheel, due to the temperature outside being around zero they pulled in numerous space heaters to make sure the workshop was at the right Temperature for the bonding glue to cure. What a great job, super friendly and the Turkish coffee is worth the trip alone! One of the workmen noticed my doors had dropped a bit so sorted for me as a favour, must be a perfectionist unlike me LOL. Would highly recommend, great work, super quality, excellent value for money.
conor corkenconor corken
22:00 26 Dec 21
Bought a steering guard for my 91 Defender. Great product very well-built, went on extremely easy exactly as described, highly recommend. Believe it shipped from England to Arizona in less than five days. Posted picture of final product.
Matt WhyteMatt Whyte
11:44 03 Dec 21
I purchased one of the steering guards and a front diff guard, overall very impressed with the build quality, fitted perfectly, both items are build tough and look like they would take a real pounding. Defiantly would recommend these products.
Paul MorrisseyPaul Morrissey
10:34 24 Nov 21
Masai 4x4 are an excellent company being both friendly and very professional. The actual owners of the business are very attentive to customers needs and the staff are also Land Rover owners/passionate about the brand. I had numerous items fitted to my Puma Defender which included use of their auto electrician who I must say was exceptional with attention to detail and the need to ensure that all electrical items were safe and in line with legal requirements. In short use this company with the confidence that you will have a five star experience!
Pete SmythPete Smyth
19:34 05 Nov 21
I have visited a number of Land Rover specialists for work on my 2008 Defender and have generally had good experiences but I had not used Masai4x4 until this week.I ordered a roof rack, new headlights, a new bumper and a new rear step.The quality of the products is fantastic, although I had expected that as Masai products are very highly recommended on the various online Defender forums. What really delighted me was the service provided - Ferzan and his team are incredibly helpful and really went above and beyond in repairing "improvements" carried out by a previous owner and keeping me informed as to the progress of the job. The workmanship is top quality and the team gave me some very good advice about a few future changes I was planning.My Defender is a bit of a project and I still have some work to do. I plan to go to Masai4x4 for it. Very, very highly recommended! Thank you!
Bruce YVRBruce YVR
15:58 27 Oct 21
Timely service, great communication. One of my orders did not fit and got a refund right away. My 110 Td5 says thank you 🙂
Popsicle ClubPopsicle Club
14:51 18 Oct 21
Excellent service over the telephone and very prompt delivery. Haven’t had a chance to unpack it yet as weather against me but hopefully we’ll get it done before winter really sets in!Would be nice to see an instructional video on dealing with puma bonded windows, clearly more of these post 2006 variants are going to need replacement rear windows and Masai are a better option than replacing with LR options!
Michael WatsonMichael Watson
02:29 17 Oct 21
Order arrived quickly to the USA. The Alpine window inserts were good quality, and if my older Defender 90 perfectly.
Francisco GomesFrancisco Gomes
15:25 13 Sep 21
My experience with Masai4X4, UK, was exceptional. Their products are first class with very useful mounting instructions. I purchased several upgrades for my USA imported 1992 Land Rover Defender 110, Beach Runner, in the process of being installed. Their custom service is 5-stars, in my case Sally.It was efficient, fast and painless That's rare.Francisco Gomes, Florida, USA.
Martin KurreinMartin Kurrein
15:54 08 Sep 21
Excellent product, swift arrival with all fittings and instructions. Took my mechanic 1.5 hours. Good value.
Chris ClynesChris Clynes
09:41 20 Aug 21
Loving the Warrior front bumper from Masai, great service, fast delivery, well packed and easy to install. Sets the front of the Landy off perfectly
Ed MaymanEd Mayman
19:36 11 Aug 21
Ferzan and his team recently did some work on my 110. Excellent quality and service with a really short lead time.Recommend highly!
Darryl PooleyDarryl Pooley
10:56 19 May 21
Having decided to install electric windows to my 1993 Defender 90, I was unhappy about the exposed live feed wire having to cross from the inside of the body to the door it looked so bad. However, I found on the Masai website the rubber door gromit in which to hide these unsightly wires and what a difference it made. You can always rely on Masai for top quality Land-rover Defender products.
Logan EdzellLogan Edzell
11:57 12 Apr 21
Masai 4x4 helped me fit a large roof tent to my Nissan Patrol. They where incredibly flexible allowing me to bring my Patrol in at short notice. The job was difficult as had so many little custom things that needed to be fitted, including roof bars, brackets for tent and load bar feet. There seemed to be challenges at every step but the mechanics overcame each one, including a final issue with the Frontrunner roof bar feet which seemed almost impossible to fix on the spot but they managed, this meant the job was finished on the day. Just want to give a huge thank you to the guys at Masai for their excellent work. I highly recommend them.
Joe CookJoe Cook
06:33 12 Apr 21
The advise these guys have given me about my Landrover Defender project has been so useful. I spoke with Ferzan a lot, they are all super helpful. I really shopped around and it was clear these guys are the best defender experts out there. Massive thumbs up ??
Max StanderwickMax Standerwick
19:27 07 Mar 21
I have just had my 2 defenders worked on by Masai, and what a great job they did. My ‘farm truck’ has been transformed. We had both land rovers fully wax oiled underneath and the rear cross members sprayed to a very good standard. They also fitted lots of upgrades and replaced worn parts. They both look like new vehicles and the value of them has increased because of this. We will continue to use these guys on a regular basis!
peter rotmanpeter rotman
06:25 17 Feb 21
I live in Australia and have purchased everything from small parts to alloy wheels and even glass windows with no problems what so ever. international shipping has been fast with all products arriving in tact and on time. The product and parts I've purchased have been of superior quality and design to anything I've seen on the market.You can tell these guys have a real passion for what there doing by the quality of there custom parts to the way they conduct there business.Keep up great work Peter.
Osvaldo SilveraOsvaldo Silvera
19:12 07 Feb 21
I live in Florida in the US and Masai4x4 is awesome!!The power window regulator's were the first items I purchased from them. Since then I have purchased a full size rear ladder and rear light protection bars and the quality is top notch!The site is great and looking forward to trying out their panoramic side windows next..
Joseluis RodriguezJoseluis Rodriguez
18:17 06 Feb 21
I bought the article perfect, good quality and good finish, I installed it without problem. I'm talking about Side Folding Step for Land Rover Defender. The shipping was fast, the price was the best I found, but the problem is that in my case, being a European resident, we now have import costs that increase costs a lot and you also end up paying more than the difference in Europe is worth price. In addition to paying customs, the agency also charges the formalities but with a minimum of € 25 in my case TNT.Consequences of Brexit .......
Philip TworekPhilip Tworek
22:48 22 Jan 21
A visit to this Land Rover outfitter has been the best part of ownership of my 98' D90. They had available all the parts to accessorize my Rover and were superior outfitters, who I needed desperately. From the complex electrical diagnostic of a short circuit to the transformation of a TD5 to a Puma body rear seat conversion. I recommend this shop on all points of service and support. They are top notch and sell high quality parts bespoke to these great vehicles. Cheers to their amazing work..!!Stopped into the new expanded workshop for my 3rd trip to Masai for Defender Parts.. Amazing facility and a wonderful experience.. Customer service and professionalism is always #1 here.. Every person had a cheerful smile and my fitting was done promptly and to an exact quality. Always a great to spend time at Masai..
Russell ButtRussell Butt
14:26 19 Jan 21
For different Defenders I have now purchased 3 Heated Screens. They are competitively priced, arrive quickly by courier, fit perfectibility, and work very effectively.I cannot ask for more - so a big thank you to all at Massai4x4
K ReaderK Reader
15:57 11 Dec 20
My wife bought a spare wheel carrier as a surprise, the Masai heavy duty one is absolutely fantastic, it was relatively easy to fit, its well made and it was delivered perfectly and on time. It looks great, slightly offset on the back door. I am very pleased with the carrier and Masai 4x4.Thanks Julie and thanks Masai 4x4
John BernardJohn Bernard
12:39 25 Nov 20
Service was excellent and received my Steering Guard quickly. I ordered it painted black which the plate and brackets were indeed black on arrival. However the bolts were silver I would have thought they would have been black as well, otherwise it would have been a 5 star review.
Helen PainterHelen Painter
12:08 20 Nov 20
Myself and my dad thought they were lovely people, very helpful and accommodating. I would highly recommend this company to anybody who needs any work doing to there land-rover
AG WaltersAG Walters
18:38 19 Nov 20
The Masai difference is in their quality of product , service and a can do attitude. My 110 was already my pride and joy but Masai interior trims , roof lining and other accessories have added huge value and joy to my Defender experience. Top notch Ferzan and team. Thank you.
Rodney Land RoverRodney Land Rover
23:57 16 Nov 20
Top Land Rover vendor anywhere in the world. High quality products across the board. Would recommend to all.
Philip HandPhilip Hand
16:54 26 Oct 20
I have had a number of reasons to contact Masai regarding my Land Rover. Each time I have found them helpful professional and very easy to deal with. A problem to me easily solved when you know what you are doing. Thank you all at Masai
Jeffrey HolmesJeffrey Holmes
08:10 24 Oct 20
My wife and I had Masai4X4 restore my 1995 Land Rover 300 Tdi Defender 90 and couldn’t have asked for a better team to do the job! Throughout the restoration we were given constant updates and provided pros and cons to all options we were considering. I can’t stay enough how grateful we are to the Masai family. We not only got a beautiful defender back once the restoration was completed but we got a friend for life in the Masai family.Jeffrey18 May 2024Just want to say Masai is world class as always. Since moving back to the States Ferzan and his team have been more than helpful getting the parts I need to keep my 1996 Defender 90 on the road. Even though we are an ocean away the customer service is the best. Getting parts is much easier coming from Masai than any Land Rover dealer in the states. I will continue to recommend Masai to anyone and everyone that needs anything Land Rover Defender.Jeffrey
vicente borgesvicente borges
00:13 11 Oct 20
This email ask me how masai4x4 did?my answer is freaking awesome!fast shipping from the other side of the world, great product! And the price is super competitive, I’ve been doing my homework on getting a very good quality roofrack at a affordable price and the knock it out of the park!kept me informed asked me about a mistake I had made in my order, I mean these guys are on the ballHighly recommended.
Adam Disco4Adam Disco4
12:32 01 Sep 20
Very pleased with this purchase. Works well with the Masai panoramic glass I have fitted. Clear fitting instructions enclosed. Well packaged. Quick delivery.
Jim MatthewsJim Matthews
08:03 27 Aug 20
Masai defender upgrades, provided me with a first class service, of all my years of using land rover service companies this has to be the best so far .To name but a but a few upgrades that were completed well ahead of schedule:Headlining of roof , including sound deadening.Front bumper with driving lights, LED headlights and LED lights all round.Stainless steel bolts all round on doorsBonnet checker plate and wings.Roof rack.Sliding Masai panoramic tinted windows.Ferzan and his team could not be more helpful , with suggestions and tips to make my visit to the MasaiWorkshop worth the journey.Communication was good throughout with phone calls and pictures of progress .I would strongly recommend Masai defender upgrades to any one wishing to invest in their pride and joy.
Jonathan MillerJonathan Miller
11:13 27 Jul 20
Ordered a set of four Defender side facing rear seat covers to improve the 22 year old originals as they were sun damaged and looking their age. Ordering was easy and they duly arrived by courier in a short time. The covers were good quality and were reasonably easy to fit. Had to query what the packet of small brass ring hooks were for but it became obvious after a while (they are used underneath to tension the base pad cover). Overall very pleased with them but if buying, it would be a good idea to also get some leatherette to stick to the base of the seat pad otherwise, what ever colour the seats were originally would be visible.
Rebecca BroctonRebecca Brocton
14:28 17 Jul 20
I don't normally write reviews but the Masai 4x4 family are an incredible bunch of honest, hardworking and Defender mad people who deserve to be shouted about! I was struggling to find places to supply and fit the long list of accessories and upgrades I wanted for my Defender and I'm so glad I found Masai and called them. So far I've had a roof rack, rear ladder, right light guard, wingtops and some decals but we have so much more planned. Their products are high quality and look fantastic! You can really tell that the whole team care a lot about the products and services they offer. Also, I work remotely and they were kind enough to set me up in their conference room with a constant supply of tea and Turkish coffee (if you haven’t tried Turkish coffee you NEED to) so that I could work whilst they fit the parts to my car. Honestly, they are just lovely and I cannot give them enough stars for the service they have given me. They have definitely made a regular customer out of me and Wild Rose (thats what I call my beautiful defender ?) whether they like it or not! ??
Dave PriceDave Price
02:55 26 Jun 20
Great service a striker & hook kit for my G4 Puma Defender delivered to Adelaide Australia in 5 business days.Thankyou Masai.