16:26 02 Oct 23
I would have give 5 stars but it took a bit long to arrive when i paid a lot for the postage.
19:49 01 Oct 23
Masai completely refurbished the inside of my Defender and I couldn't be more happy. The craftsmanship, quality and service is absolutely incredible. Highly recommend.
19:39 28 Sep 23
Just purchased a new roof lining for my defender 90 . This arrived very quickly and was perfectly packaged. Slight issue as I have the sunroof and needed to cut out the hole to fit. After speaking to Masai the problem was sorted right away. The roof lining is brilliant quality and fits perfectly. A big thank you to Masai 4 x 4 for their friendly expert advise from one delighted customer.
12:10 27 Sep 23
I cannot recommend Masai 4 x 4 more highly, their expert knowledge is second to none & I feel very lucky having this great team only a few miles away to help out with my Defender 90.The vehicle was booked in with the price quoted being upheld, in fact it may have been a little cheaper on payment. Not only this but a head light was fixed as a complimentary gesture.I have just spoken to Ferzan & we are hatching a plan to convert the lights all round to LED's.No need to shop any where else Landrover lovers, Masai are the team for you.Oh & I forgot to mention the Reiki on my labrador whilst we sat in their cosy kitchen drying off from the rain after our walk around Hoar Cross (which is so stunning if you haven't been before)., she loved it, as did I love the warm hospitality too.Thanks team Masai, keep up the exceptional workHannah
08:38 26 Sep 23
Great people to deal with and the quality of the work was great the parts fitted were excellent and would recommend to anyone .Many thanks to all at Masai 4x4
18:14 19 Sep 23
I've known of this company for ages. This is first time I've dealt with them. Brilliant, couldn't have been more helpful. Will defo use again.
15:02 18 Sep 23
Order some bench seats and covers for my Defender all turned up super quick and excellent quality/value
14:22 18 Sep 23
Collected our purchase today from Masai4x4 and can only say what wonderful staff we met. So helpful and friendlyThank you all so much
09:36 09 Sep 23
Excellent to deal with, polite efficient staff for advice and ordering.Good ongoing comms. I highly reccomend them.
10:00 08 Sep 23
Collected my Defender this morning from Masai 4x4 after having new stainless steel door hinges, a DAB/Bluetooth radio & a few other bits & bobs done.Very pleased with the results. Thanks to Ferzan & his team!
07:28 31 Aug 23
We were impressed by the excellent quality of the product and responses we received from this Family business. We needed advice about the correct swing away spare wheel carrier for our vehicle. These guys are not the cheapest, but the quality of their product is superior to most of the others we have seen. The only constructive critism we feel we should make is that the fitting of the carrier to the rear door is definitely a two man job. Thank you.
10:56 23 Aug 23
My 9 year old Defender 90 was starting to look very tired, it has never been garaged and time has not been kind to it. The side windows were growing moss in the bottom of them, the steering box leaking like a sieve (not uncommon apparently) and all the exterior bolt rusting away nicely as was the underside.I contacted Masai and spoke at length with Ferzan the owner. Ferzan had all the time in the world to talk me through the things (and costs) of a refurbishment.I took the defender to them a couple of weeks ago. I picked it up yesterday and it looks almost like new now. New side windows, mirrors, mud flaps, steering box, all new stainless bolts, refurbed all 5 wheels, cleaned and painted under the vehicle etc etc.Masai are great people to deal with, they will suggest the cheapest options for you and go out of their way to procure items not in stock. They took me to nearby train station when I dropped the vehicle off and picked me up when I came to collect the vehicle.I'll definitely be going back to them when the Defender needs some more TLC.
09:26 13 Aug 23
Had a wonderful experience with Masai. Absolutely lovely people and the rack I purchased was professionally fitted and very high quality. The owner Ferzan and I shared Turkish coffee and conversation whilst I waited and everyone was most welcoming and made me feel like family. First rate business and people, many thanks - Lance
10:23 12 Aug 23
I do recommend. No problem to deal with. Good communication and discipline regarding sipping.
15:19 29 Jul 23
I went to collect my order to today and team are more than happy to help from office to workshop Ferzan and Pat was brilliant.I will stay in contact with Masai 4x4 for future orders.⭐️⭐️⭐️⭐️⭐️Hayden
13:53 03 Jul 23
The windows arrived in Oregon quickly and without defect. I do, however, wish the rivets were one size larger as the ones I received had a difficult time pulling the metal snug against the window frame.Also I love how the new windows don’t rattle at idle or leak when it rains!
19:00 21 Jun 23
I do not recommend doing business with this company.No customer focus or concern.Non-transparent business practices.I have purchased a roof lining, and paid Masai over 200€ for the delivery to my home in Portugal.I understand i would have to pay any taxes and customs duties that would be due, but i was not expecting to have to pay any extra fees to the delivery company. But unfortunately i did: DHL required me to pay an extra 76€ to handle the process.My understanding is that all costs with the delivery company should be included in the "delivery" item I have paid to Masai.Masai unfortunately has not replied to my complains at first, and after pushing, they did answer with a blunt "not our problem, nothing we can do for you". Very very poor customer care.
16:39 20 Jun 23
Booked my Defender in for a few windows to be fitted prior to a Dormobile conversion. The team at Masai were fantastic and it didn't take long to change planned fit for another following their welcome advice. Job was finished in a few hours and the quality excellent.The mint tea on offer was refreshing and the resident hound will soon be a friend. Recommended.
11:00 10 Jun 23
Found out about Masai through various sources. My experience has been very good, friendly staff and owner, they gave me tips and help me out when needed. The windows I had done are extremely well done, and the interior bulkhead reduction was neatly installed. Overall very satisfied with the work they have done and the customer service
16:39 15 Mar 23
Absolutely amazing team (Esp Ferzan) with the best quality parts I’ve come across for defenders.Had a Rear panoramic glass set, dynamat, door stay and some electrical switches from Masai.Quality is absolutely fantastic and having seen a few panoramic windows and their qualities, this one is definitely the only place to go to.Only 2 negatives being,1) I wish I came to them sooner rather than buy parts elsewhere :D2) Still haven’t met the lovely team and haven’t gotten their installation services since my 90 is a project halfway across the world.
18:19 31 Jan 23
Land Rover 110 / Defender fixed side window. Great quality and no leaks for the first time in 20 years - should have replaced them long ago. For my 1989 110 CSW I did need to take 2mm off the existing aperture, but once in a massive improvement to the old slide windows. Prompt delivery and a good price for the quality you get.
18:42 09 Jan 23
As always, the guys (and girls) at Masai provide the highest level of service. Their own products are of the highest quality, and look good too. They even make great tea! Along with this, I cannot recommend their in-house fitting service highly enough.
22:10 05 Jan 23
I have bought loads of parts from Masai they have a real understanding of originality.I had an issue with installing a sunroof in the headliner supplied by Masai and I had a short period to get this work completed and the owner himself spoke to me on face time from his bed to help as he had just had an operation but still helped us complete this project. Really appreciated his commitment to helping his clients.RegardsLee
16:07 01 Dec 22
The team at Masai are fantastic!! I put in probably my biggest parts order to date! And instead of just hitting send! every item was validated to ensure I was getting the right parts and they were compatible with the changes not yet installed….. this process saved me a significant amount of time sending bits back!As for the parts! One word SUPERB!
12:24 03 Nov 22
I can't praise this company enough. Ferzan and the team were friendly and offered me professional advice as to the best and most cost effective way to enhance my Defender. Ferzan makes great coffee and kindly drove me to Lichfield whilst the works were being completed. The new windows and trims transformed the vehicle and he even dropped it off to my hotel the following morning. Many thanks Andrew Terry
18:24 01 Nov 22
I commissioned a number of upgrades from Ferzan at Masai including their own patented panoramic windows, new interior trim/headlining and upgraded lights. Now looks and feels like a new classic 90. Lawrence did a fine job on the electrics and Sally was super helpful. Masai are a great team, delivering excellent work, on time and on budget. Highly recommended.
16:02 21 Oct 22
Simply first class all round.Friendly, efficient and super helpfulThey simply went out of their way in every sense to make my business with them a pleasure and even doing things for me that were not strictly normal business for themVery much appreciated and can’t recommend highly enough.This is simply good old fashioned friendly service that you find so very seldom these days.Brilliant
17:22 04 Oct 22
Truly excellent and I did not think that I would say this for spare parts supply and fitting. needed new rear heated screen and wanted a front heated one. Ordered on the phone and arranged for Masai to fit both, including new seals etc. Could not have been more helpful. Refused a deposit or payment on the phone. Went to their new premises (vast, compared to the old one) and was met with a warm welcome, shown around and work started at once. Offered a seat in their customer area with wifi or a choice to be taken by them to a local farm shop and cafe (went for the latter!). Worked speedily and phoned then collected from the farm cafe when complete - much sooner than I had anticipated. They insisted I checked not only the work done but also that all the electrics were working before I left (they were). Helpful suggestions about my radio aerial (never great in a defender). I have had parts of excellent quality before but this was the first time they fitted them for me. Would I go back - yes, of course!
20:56 30 Sep 22
This company was outstanding and turned my defender into something special. Nothing was too much trouble , their workmanship and ethics first class. Not only were they the most competitive price wise their knowledge was second to none .Can’t recommend them highly enough 10 out of 10
19:56 08 Aug 22
Ordered online with ease. Super fast turn round and delivery. Product is as described.Thank you.
14:26 11 Jul 22
love it I've fitted a strobe light in and it works well like knight ridder ha ha what's the mater with me I'm 73
14:44 06 Jul 22
Ferzan and the Masai Land Rover team, a big thumb?up to you on the super customer service from you all. Even though I'm yet to complete the refurbishment of my Defender 110, it's already looking fantastic. I have absolutely no hesitation in recommending any future customers. Dayo O. Lagos Nigeria
13:29 06 Jun 22
Bought a set of seat covers and new foams for a defender fit was perfect quality seems good so far, my only comment would be the foams dont include the head restraint section (not a deal breaker but my car needed these too)
10:43 19 May 22
Masai fitted new rear windows, side windows and quarter panel windows to my Defender 90, along with a new high-level brake light. Exceptional quality windows and a very professional fitting service. Masai 4x4 is worth travelling for.
15:48 18 May 22
The only vendor who had this special size sunroof that's fit my Land Rover 6x6 Perentie. Took a couple months to deliver as is expected these days. Price and shipping cost were very fair. Excellent service. Very impressed.
20:30 13 May 22
Over the past few weeks Masai have carried out a number of upgrades to my 90 including new windows, info system, sound proofing, new roof and side lining.The quality of work has been excellent and I’ve been happy with the price compared to other suppliers.Ferzan and Lawrence were true to their word about what they could do and they have one very satisfied customer.I’ll be back shortly for my next upgrade ?
16:13 06 May 22
Great customer relations. I accidentally placed something in my cart, along with the items i wanted, and placed the order. They were able to help me out and pull the order off the shipping line to remove the item. They repacked and had it shipped in no time. Thanks!
04:37 08 Feb 22
I have dealt with multiple vendors in the process of building my defender and the Masai team the most dependable , professional and helpful. Additionally their product and support been above and beyond what’s expected. Ferzan in particular goes and above and beyond what the business calls for to ensure that his customers are provided for. Thanks again Masai Team.
19:32 14 Jan 22
Left the guys with my 2007 defender puma 110 hardtop to fit two blind spot windows and a new steering wheel, due to the temperature outside being around zero they pulled in numerous space heaters to make sure the workshop was at the right Temperature for the bonding glue to cure. What a great job, super friendly and the Turkish coffee is worth the trip alone! One of the workmen noticed my doors had dropped a bit so sorted for me as a favour, must be a perfectionist unlike me LOL. Would highly recommend, great work, super quality, excellent value for money.
22:00 26 Dec 21
Bought a steering guard for my 91 Defender. Great product very well-built, went on extremely easy exactly as described, highly recommend. Believe it shipped from England to Arizona in less than five days. Posted picture of final product.
11:44 03 Dec 21
I purchased one of the steering guards and a front diff guard, overall very impressed with the build quality, fitted perfectly, both items are build tough and look like they would take a real pounding. Defiantly would recommend these products.
10:34 24 Nov 21
Masai 4x4 are an excellent company being both friendly and very professional. The actual owners of the business are very attentive to customers needs and the staff are also Land Rover owners/passionate about the brand. I had numerous items fitted to my Puma Defender which included use of their auto electrician who I must say was exceptional with attention to detail and the need to ensure that all electrical items were safe and in line with legal requirements. In short use this company with the confidence that you will have a five star experience!
19:34 05 Nov 21
I have visited a number of Land Rover specialists for work on my 2008 Defender and have generally had good experiences but I had not used Masai4x4 until this week.I ordered a roof rack, new headlights, a new bumper and a new rear step.The quality of the products is fantastic, although I had expected that as Masai products are very highly recommended on the various online Defender forums. What really delighted me was the service provided - Ferzan and his team are incredibly helpful and really went above and beyond in repairing "improvements" carried out by a previous owner and keeping me informed as to the progress of the job. The workmanship is top quality and the team gave me some very good advice about a few future changes I was planning.My Defender is a bit of a project and I still have some work to do. I plan to go to Masai4x4 for it. Very, very highly recommended! Thank you!
15:58 27 Oct 21
Timely service, great communication. One of my orders did not fit and got a refund right away. My 110 Td5 says thank you 🙂
14:51 18 Oct 21
Excellent service over the telephone and very prompt delivery. Haven’t had a chance to unpack it yet as weather against me but hopefully we’ll get it done before winter really sets in!Would be nice to see an instructional video on dealing with puma bonded windows, clearly more of these post 2006 variants are going to need replacement rear windows and Masai are a better option than replacing with LR options!
02:29 17 Oct 21
Order arrived quickly to the USA. The Alpine window inserts were good quality, and if my older Defender 90 perfectly.
15:25 13 Sep 21
My experience with Masai4X4, UK, was exceptional. Their products are first class with very useful mounting instructions. I purchased several upgrades for my USA imported 1992 Land Rover Defender 110, Beach Runner, in the process of being installed. Their custom service is 5-stars, in my case Sally.It was efficient, fast and painless That's rare.Francisco Gomes, Florida, USA.
15:54 08 Sep 21
Excellent product, swift arrival with all fittings and instructions. Took my mechanic 1.5 hours. Good value.
09:41 20 Aug 21
Loving the Warrior front bumper from Masai, great service, fast delivery, well packed and easy to install. Sets the front of the Landy off perfectly
19:36 11 Aug 21
Ferzan and his team recently did some work on my 110. Excellent quality and service with a really short lead time.Recommend highly!
10:56 19 May 21
Having decided to install electric windows to my 1993 Defender 90, I was unhappy about the exposed live feed wire having to cross from the inside of the body to the door it looked so bad. However, I found on the Masai website the rubber door gromit in which to hide these unsightly wires and what a difference it made. You can always rely on Masai for top quality Land-rover Defender products.
11:57 12 Apr 21
Masai 4x4 helped me fit a large roof tent to my Nissan Patrol. They where incredibly flexible allowing me to bring my Patrol in at short notice. The job was difficult as had so many little custom things that needed to be fitted, including roof bars, brackets for tent and load bar feet. There seemed to be challenges at every step but the mechanics overcame each one, including a final issue with the Frontrunner roof bar feet which seemed almost impossible to fix on the spot but they managed, this meant the job was finished on the day. Just want to give a huge thank you to the guys at Masai for their excellent work. I highly recommend them.
06:33 12 Apr 21
The advise these guys have given me about my Landrover Defender project has been so useful. I spoke with Ferzan a lot, they are all super helpful. I really shopped around and it was clear these guys are the best defender experts out there. Massive thumbs up ??
19:27 07 Mar 21
I have just had my 2 defenders worked on by Masai, and what a great job they did. My ‘farm truck’ has been transformed. We had both land rovers fully wax oiled underneath and the rear cross members sprayed to a very good standard. They also fitted lots of upgrades and replaced worn parts. They both look like new vehicles and the value of them has increased because of this. We will continue to use these guys on a regular basis!
06:25 17 Feb 21
I live in Australia and have purchased everything from small parts to alloy wheels and even glass windows with no problems what so ever. international shipping has been fast with all products arriving in tact and on time. The product and parts I've purchased have been of superior quality and design to anything I've seen on the market.You can tell these guys have a real passion for what there doing by the quality of there custom parts to the way they conduct there business.Keep up great work Peter.
19:12 07 Feb 21
I live in Florida in the US and Masai4x4 is awesome!!The power window regulator's were the first items I purchased from them. Since then I have purchased a full size rear ladder and rear light protection bars and the quality is top notch!The site is great and looking forward to trying out their panoramic side windows next..
18:17 06 Feb 21
I bought the article perfect, good quality and good finish, I installed it without problem. I'm talking about Side Folding Step for Land Rover Defender. The shipping was fast, the price was the best I found, but the problem is that in my case, being a European resident, we now have import costs that increase costs a lot and you also end up paying more than the difference in Europe is worth price. In addition to paying customs, the agency also charges the formalities but with a minimum of € 25 in my case TNT.Consequences of Brexit .......
22:48 22 Jan 21
A visit to this Land Rover outfitter has been the best part of ownership of my 98' D90. They had available all the parts to accessorize my Rover and were superior outfitters, who I needed desperately. From the complex electrical diagnostic of a short circuit to the transformation of a TD5 to a Puma body rear seat conversion. I recommend this shop on all points of service and support. They are top notch and sell high quality parts bespoke to these great vehicles. Cheers to their amazing work..!!Stopped into the new expanded workshop for my 3rd trip to Masai for Defender Parts.. Amazing facility and a wonderful experience.. Customer service and professionalism is always #1 here.. Every person had a cheerful smile and my fitting was done promptly and to an exact quality. Always a great to spend time at Masai..
14:26 19 Jan 21
For different Defenders I have now purchased 3 Heated Screens. They are competitively priced, arrive quickly by courier, fit perfectibility, and work very effectively.I cannot ask for more - so a big thank you to all at Massai4x4
15:57 11 Dec 20
My wife bought a spare wheel carrier as a surprise, the Masai heavy duty one is absolutely fantastic, it was relatively easy to fit, its well made and it was delivered perfectly and on time. It looks great, slightly offset on the back door. I am very pleased with the carrier and Masai 4x4.Thanks Julie and thanks Masai 4x4
12:39 25 Nov 20
Service was excellent and received my Steering Guard quickly. I ordered it painted black which the plate and brackets were indeed black on arrival. However the bolts were silver I would have thought they would have been black as well, otherwise it would have been a 5 star review.
12:08 20 Nov 20
Myself and my dad thought they were lovely people, very helpful and accommodating. I would highly recommend this company to anybody who needs any work doing to there land-rover
18:38 19 Nov 20
The Masai difference is in their quality of product , service and a can do attitude. My 110 was already my pride and joy but Masai interior trims , roof lining and other accessories have added huge value and joy to my Defender experience. Top notch Ferzan and team. Thank you.
Rodney Land Rover
23:57 16 Nov 20
Top Land Rover vendor anywhere in the world. High quality products across the board. Would recommend to all.
16:54 26 Oct 20
I have had a number of reasons to contact Masai regarding my Land Rover. Each time I have found them helpful professional and very easy to deal with. A problem to me easily solved when you know what you are doing. Thank you all at Masai
08:10 24 Oct 20
My wife and I had Masai4X4 restore my 1995 Land Rover 300 Tdi Defender 90 and couldn’t have asked for a better team to do the job! Throughout the restoration we were given constant updates and provided pros and cons to all options we were considering. I can’t stay enough how grateful we are to the Masai family. We not only got a beautiful defender back once the restoration was completed but we got a friend for life in the Masai family.Jeffrey
00:13 11 Oct 20
This email ask me how masai4x4 did?my answer is freaking awesome!fast shipping from the other side of the world, great product! And the price is super competitive, I’ve been doing my homework on getting a very good quality roofrack at a affordable price and the knock it out of the park!kept me informed asked me about a mistake I had made in my order, I mean these guys are on the ballHighly recommended.
12:32 01 Sep 20
Very pleased with this purchase. Works well with the Masai panoramic glass I have fitted. Clear fitting instructions enclosed. Well packaged. Quick delivery.
08:03 27 Aug 20
Masai defender upgrades, provided me with a first class service, of all my years of using land rover service companies this has to be the best so far .To name but a but a few upgrades that were completed well ahead of schedule:Headlining of roof , including sound deadening.Front bumper with driving lights, LED headlights and LED lights all round.Stainless steel bolts all round on doorsBonnet checker plate and wings.Roof rack.Sliding Masai panoramic tinted windows.Ferzan and his team could not be more helpful , with suggestions and tips to make my visit to the MasaiWorkshop worth the journey.Communication was good throughout with phone calls and pictures of progress .I would strongly recommend Masai defender upgrades to any one wishing to invest in their pride and joy.
11:13 27 Jul 20
Ordered a set of four Defender side facing rear seat covers to improve the 22 year old originals as they were sun damaged and looking their age. Ordering was easy and they duly arrived by courier in a short time. The covers were good quality and were reasonably easy to fit. Had to query what the packet of small brass ring hooks were for but it became obvious after a while (they are used underneath to tension the base pad cover). Overall very pleased with them but if buying, it would be a good idea to also get some leatherette to stick to the base of the seat pad otherwise, what ever colour the seats were originally would be visible.
14:28 17 Jul 20
I don't normally write reviews but the Masai 4x4 family are an incredible bunch of honest, hardworking and Defender mad people who deserve to be shouted about! I was struggling to find places to supply and fit the long list of accessories and upgrades I wanted for my Defender and I'm so glad I found Masai and called them. So far I've had a roof rack, rear ladder, right light guard, wingtops and some decals but we have so much more planned. Their products are high quality and look fantastic! You can really tell that the whole team care a lot about the products and services they offer. Also, I work remotely and they were kind enough to set me up in their conference room with a constant supply of tea and Turkish coffee (if you haven’t tried Turkish coffee you NEED to) so that I could work whilst they fit the parts to my car. Honestly, they are just lovely and I cannot give them enough stars for the service they have given me. They have definitely made a regular customer out of me and Wild Rose (thats what I call my beautiful defender ?) whether they like it or not! ??